Quality Policy
At Barcelona IVF, our mission is to accompany you in the most important decision of your life: your family project. We are committed to responding to each of your concerns with excellence, proximity and innovation in reproductive medicine, in strict compliance with the requirements of ISO 9001 and UNE 179007 standards.
Our vision is to become "one of yours", providing you with comprehensive support from day one. We want to be part of your story and make your hopes, wishes and dreams come true. We are committed to providing you with a close and personalised service, based on honesty, professionalism and commitment, so that you feel you are in the best hands. We want to celebrate life with you, today and always.
To achieve this, we are guided by the following values:
Commitment: We are committed to being by your side every step of the way on the road to motherhood. Our team of professionals put themselves in your shoes and make you feel special from day one.
Innovation: We constantly seek improvement and innovation in our methods and services. We strive to provide you with positive results through cutting-edge approaches in reproductive medicine.
Integrity: We value honesty and transparency in our actions. We rigorously comply with all the legal and ethical requirements that apply to us, guaranteeing your peace of mind and confidence on the road to motherhood.
Our primary goal is to achieve your complete satisfaction by providing you with reproductive medicine services of the highest quality. We strive to achieve exceptional standards in terms of efficiency, safety and well-being, continuously improving our processes and services to meet your needs and expectations.
The management of Barcelona IVF assumes responsibility for providing the necessary resources, establishing and reviewing quality objectives, and promoting a culture of quality throughout the organisation.
It is committed to leading the constant pursuit of excellence, relying on scientific evidence and objective data when making decisions, and effectively managing risks to ensure quality and safety in our reproductive medicine services. In addition, we value mutually beneficial relationships with suppliers and stakeholders, fostering strong, collaborations. Thus, we strive to meet the highest standards in our processes and services.
This quality policy is communicated, understood and applied by all members of the organisation, and is available to relevant stakeholders.